ALL IN ONE PARTNER FOR HOSPITALITY & LIVING

We are your Architects
of Technology and Infrastructure.

From concept to operation, we build integrated technology ecosystems for hotels, resorts, senior living residences and co-living spaces.

Hotels & Resorts·Senior Living· Co-living

ConsultingProjectIntegrationSupport24/7 Operations

OUR APPROACH

Technology begins before the IT design.

Before designing the technology, we understand the concept, the building, the people and how the space will operate.

Understand

The developer’s vision

We understand the vision, market segment, positioning, operating model and experience each space aims to provide.

Discover

The building and its identity

We study the architecture, constraints and, for renovation projects, the building’s history and what must be preserved.

Project

The technology strategy

We turn the concept, operations and building into a comprehensive technology architecture, aligned with interior design, engineering and telecommunications infrastructure.

Implement

Implementation and integration

We coordinate and deploy different technologies so that they work as one ecosystem.

Operate

We support operations

After opening, we keep technology running through monitoring, managed services, support and a 24/7 helpdesk.

We respect the building. We understand operations. We design the technology.

FROM CONCEPT TO OPERATION

The three project phases

One technology partner throughout the entire project lifecycle.

PHASE 01

Concept & Design

Technology begins before technical design.

We understand the developer’s goals, the concept, operations, user experience and building constraints. From there, we define the technology strategy and requirements for architecture, interiors, engineering and telecommunications infrastructure.

Objective— ensure every building is ready for the operation it will host.
PHASE 02

Development & Implementation

We turn strategy into real infrastructure.

We can act as the overall integrator and solution provider, or as a technology consultant, setting standards, best practices and requirements for third parties.

Objective— reach opening day with integrated, tested and ready infrastructure.
PHASE 03

Operations & Support

Hotel opening is the beginning of operations.

Acidados can act as the hotel’s IT department, supporting operations, monitoring infrastructure and providing ongoing assistance.

Objective— enable the hotel to focus on operations and the guest experience.
One partner. From concept to operation.

ONE ECOSYSTEM. TWELVE AREAS.

The technology behind every hotel.

From infrastructure to guest experience, every solution plays its part. The real value lies in working together.

Illustration of 12 integrated hospitality technology areas by Acidados

INTEGRATED TECHNOLOGY FOR HOSPITALITY

Technology should elevate the experience, not weigh it down.

When infrastructure, connectivity and user experience are designed together, the hotel works better for guests, teams and operations.

We do more than supply equipment. We integrate solutions.Consulting · Design · Integration · Support · Operations

ACIDADOS HOSPITALITY

Discuss this solution

THE SPACES WE KNOW

Different spaces. The same commitment to integration.

Technology should adapt to each building’s concept and the people who use it. Never the other way around.

01 / HOSPITALITY

Hotels & Resorts

Memorable guest experiences and more efficient operations for staff.

02 / SENIOR LIVING

Senior Living

Integrated communications, connectivity and security for resident comfort and operational teams.

03 / CO-LIVING

Co-living Spaces

Flexible infrastructure, easy access to services and technology built for dynamic communities.

RENOVATION & HERITAGE

Respect the building’s history.
Prepare it for the future.

For renovation projects, we study the building’s identity, architecture and constraints. Technology should adapt to the space — not force the space to adapt to technology.

Our aim is to make it robust, scalable and, wherever possible, invisible to those experiencing the hotel.

LET’S BUILD IT TOGETHER

Your next hotel starts before construction.

If you are developing, renovating or operating a hotel, talk to us before finalising your technology strategy.

Contact Acidados Hospitality

Tell us what stage your project is at.

[email protected] Visit acidados.pt